1. Who We Are
This Privacy Policy applies to Ascension — The Brand Migration System, operated by Business Bishop Solutions – FZCO, a free zone company registered in Dubai, UAE ("we", "us", "our"). Our principal contact address is hello@premiumvaluesolutions.biz.
2. Information We Collect
We collect information you provide directly, including:
• Account data: name, email address, and password when you create an account.
• Profile data: business name, niche, goals, and questionnaire responses submitted through the platform.
• Payment data: when you make a purchase, payment is processed by Stripe, Inc. We receive only a confirmation token and the last four digits of your card — we never store full card details.
• Booking data: name, email address, and session preferences when you book a consultation through our scheduling system.
• Communications: messages you send to us via email or contact forms.
• Usage data: pages visited, features used, browser type, device type, IP address, and referring URLs collected automatically via server logs and analytics.
3. How We Use Your Information
We use your information to:
• Provide, operate, and maintain the Ascension platform and its features.
• Process payments and send transaction confirmations.
• Deliver coaching, brand strategy sessions, and programme materials.
• Send administrative communications (receipts, booking confirmations, programme updates).
• Send marketing communications where you have opted in or where we have a legitimate interest — you may opt out at any time.
• Personalise your experience and prepare materials (such as your Brand Map) ahead of consultations.
• Comply with legal obligations and enforce our terms.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area or United Kingdom, we process your personal data under the following legal bases:
• Contract: processing necessary to deliver the services you have purchased or signed up for.
• Legitimate interests: improving the platform, fraud prevention, and direct marketing to existing customers (where not overridden by your rights).
• Consent: where we have asked for and received your explicit consent (e.g., marketing emails to new contacts).
• Legal obligation: where processing is required by applicable law.
5. Third-Party Services
We share data with the following trusted third parties, each bound by appropriate data protection obligations:
• Stripe, Inc. — payment processing. Stripe's Privacy Policy is available at stripe.com/privacy.
• Supabase, Inc. — secure cloud database hosting for account and profile data.
• Resend, Inc. — transactional and marketing email delivery.
• GoHighLevel / LeadConnector — CRM, booking calendar, and communication tools.
• Vercel, Inc. — cloud hosting and content delivery for the platform.
We do not sell your personal information to third parties.
6. Cookies and Tracking
We use essential cookies required for authentication and platform functionality. We may also use analytics cookies to understand how visitors use the platform. You can disable non-essential cookies through your browser settings; however, doing so may affect platform functionality.
7. Data Retention
We retain your personal data for as long as your account is active, or as long as necessary to provide services and comply with legal obligations. If you close your account, we will delete or anonymise your data within 90 days, except where retention is required by law (e.g., financial records for tax purposes, which we retain for seven years).
8. International Transfers
Business Bishop Solutions – FZCO is based in Dubai, UAE. Your data may be processed by our third-party service providers in the United States, Australia, or other countries. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses for transfers from the EEA) to protect your data.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your data (right to erasure), subject to legal retention requirements.
• Object to or restrict processing in certain circumstances.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time where processing is based on consent.
• Opt out of marketing communications via the unsubscribe link in any email.
To exercise any of these rights, contact us at hello@premiumvaluesolutions.biz. We will respond within 30 days.
10. Security
We implement industry-standard technical and organisational measures to protect your data, including encrypted data storage, HTTPS/TLS in transit, access controls, and regular security reviews. No method of transmission over the internet is completely secure; we cannot guarantee absolute security but we take reasonable precautions to protect your information.
11. Children's Privacy
Our platform is intended for business owners and professionals. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that we have collected data from a minor, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a notice on the platform. The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.
13. Contact
For any privacy-related questions, requests, or complaints, please contact:
Wayne Malcolm
Business Bishop Solutions – FZCO
hello@premiumvaluesolutions.biz